All Posts By

Zoë Dixon

Round Table Pizza Sees Fast Results with re•currency

By Zoë Dixon March 7, 2018 No Comments

Facing the Challenges Ahead Fast casual restaurant owners know there are numerous challenges in today’s restaurant industry. Consumer expectations are changing, and increased competition means that brands need to find a way to engage customers while increasing visit frequency. Round Table Pizza, known for their uniquely named premium specialty pies, implemented Mobivity’s re•currency suite, which…

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re•ceipt and Smashburger

re•currency Brings Smashburger Customers Back

By Zoë Dixon February 15, 2018 No Comments

The Problem There’s only three ways to move the needle on revenue for a QSR: find new customers, increase the visit frequency of your existing customers, or increase the amount your customers are spending per sale. It’s easier to keep an existing customer than it is to make a new one, so Smashburger, the national…

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Don’t Hang Up on Your Customers

Don’t Hang Up on Your Customers

By Zoë Dixon November 14, 2017 No Comments

Making the Most of Inactive Subscribers You, and many other business owners know that text messaging is a great way to increase frequency and engage your customers. You’ve checked off all the boxes for the makings of a successful text club, including offering a great opt-in special to entice your customers into joining. Your text…

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Pushing Your POS Ahead of the Curve

By Zoë Dixon July 19, 2017 One Comment

Over the years, the Point-of-Sale (POS) has taken on many different faces. At its core, the POS is simply the location where a transaction takes place – and this concept goes back as far as currency. For hundreds of years, the POS was nothing more than a place to exchange goods and services for payment.…

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Ensuring All Your Guests are Presented with an Opportunity to Spend More

Ensuring All Your Guests are Presented with an Opportunity to Spend More (It’s Easier Than You Might Think)

By Zoë Dixon June 28, 2017 One Comment

When done right, presenting your customers with an up-sell opportunity creates increased satisfaction, improved retention, and (somewhat obviously) drives higher revenue. Up-selling builds stronger relationships with your customers – they feel catered to when you accommodate their needs by pitching the perfect service or recommending an exemplary product – assuming that you do this effectively.…

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