by Chuck Moxley
Mar 12, 2020
Across the world, the COVID-19 Coronavirus is forcing us all to stop and to think on our feet. At Mobivity, we are keenly aware of how this worsening situation impacts our customers, our employees, our friends and, of course, our families.
First, rest assured we are open for business. We are taking all precautions to ensure that our teams are safe and healthy.
This means, among other things, that we are following the latest CDC guidance, and have activated our emergency business continuity plan, which includes:
Fortunately, we built our platform and business processes with redundancies and operational flexibility. So, even working remotely, our team is able to continue providing the same level of programs and services you expect, including:
We have launched our COVID-19 resources webpage to help retailers and restaurant operators as they work to stay engaged with their staff and their customers. We are continually updating this webpage to include COVID-19-related best practices, industry information, shared insights, and guidance on using Mobivity tools to support your efforts.
We’ll also be sending out periodic update messages to you as this COVID-19 site content comes online and new resources are available. We welcome your input on this content, and welcome your suggestions on how we can make this even more valuable to you and our other customers.
For personal help on how to implement some of the Mobivity tools to aid you during this crisis, such as using mobile messaging and printed receipts to aid with customer or staff communications, reach out to your Mobivity Customer Success Manager, who is ready to assist.
Learn more about how thousands of restaurants around the country are connecting with their customers amidst the COVID-19 pandemic with intelligent and personalized marketing today.