Held each year in sunny Phoenix, Arizona, the Restaurant Leadership Conference, or RLC, is a smash-hit gathering of the most progressive and influential individuals in the restaurant industry, and the 2018 event was no different. With four days of education, interactive sessions, and networking, we made some great contacts and heard firsthand about the industry…
Read More
You may have noticed that customer expectations are changing. Companies like Amazon have set a new standard by interpreting every click to provide a more personalized and satisfying experience for their customers. While that might work for online purchases, how are the same results achieved in the real world, where more than 90% of consumer…
Read More
In an increasingly customer-centric world, many brands are trying to determine how to communicate with their customers in a way that will drive visit frequency, and ultimately sales, for their business. One of the best ways to accomplish this is by using an analytics platform to measure and analyze past purchase history to guide the…
Read More
Business owners are always in need of the best tools to make their location profitable. Measuring success seems simple: consistently strong or increased sales, satisfied customers that return frequently, and engaged employees who support both. Businesses that have mastered those “Big Three” are generally successful and, as a result, often postpone plans for transaction data…
Read More
Earlier this month, we talked about our vision of the future where messaging could possibly topple apps as one of the main ways that brands communicate with their customers. We had the pleasure of having a presence at Mobile World Congress to showcase how we’ve been working with Google and their new Rich Communication Services (RCS) standard to improve…
Read More