re•ceipt and Smashburger

re•currency Brings Smashburger Customers Back

By Zoë Dixon February 15, 2018 No Comments

The Problem There’s only three ways to move the needle on revenue for a QSR: find new customers, increase the visit frequency of your existing customers, or increase the amount your customers are spending per sale. It’s easier to keep an existing customer than it is to make a new one, so Smashburger, the national…

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Loyalty Sucks

By Brooke Sherrill November 27, 2017 No Comments

In today’s competitive business environment, cost cutting and streamlining your processes are crucial for survival. There’s one element of your business strategy that you could be overlooking as a drain on your bottom line – your loyalty program. Chances are you’ve got a traditional loyalty program. Unfortunately, traditional loyalty sucks. Here’s why. The Most Common…

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Don’t Hang Up on Your Customers

Don’t Hang Up on Your Customers

By Zoë Dixon November 14, 2017 No Comments

Making the Most of Inactive Subscribers You, and many other business owners know that text messaging is a great way to increase frequency and engage your customers. You’ve checked off all the boxes for the makings of a successful text club, including offering a great opt-in special to entice your customers into joining. Your text…

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Pushing Your POS Ahead of the Curve

By Zoë Dixon July 19, 2017 One Comment

Over the years, the Point-of-Sale (POS) has taken on many different faces. At its core, the POS is simply the location where a transaction takes place – and this concept goes back as far as currency. For hundreds of years, the POS was nothing more than a place to exchange goods and services for payment.…

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